WallMonkey graphics can be any shape or size that you need them to be - that's why we're custom printers! Our standard sizes start at 12" and go all the way up to 6' tall. We can print even larger but your decal may come in multiple pieces.
Custom artwork must not exceed a width of 48". If you need anything larger, just contact us with the details, we’ll get back to you as soon as possible with a quote for the custom size.
We sure can! Full wall mural installations will come in 48"w panels with the height matching your wall height. Your decal will come with a 1" overlap between panels for a seamless installation. Check out our custom large murals here.
This is an important question. We recommend you take your pictures with a 10 mega pixel camera or higher. Our printing capabilities are awesome, but the better the image you provide to us, the better image we will return to you! For best results, always set your camera to the highest possible resolution, and take a close, clear photo. The original, unedited 300 DPI is always best. If you have any issue uploading your image file, please send it to CS@WallMonkeys.com. We will contact you to process your order.
We sure do! We have automated our production to produce the quickest turn around possible for print on demand businesses. Printing and shipping efficiently is what we do best. Let us take the busy work out of fulfilling orders. You can focus on product selection, we will fulfill the order.
Here's how Print-On-Demand works.
Your customers will place their order through your website.
WallMonkeys will handle the shipping and fulfillment concerns.
You get to focus on building your business and optimizing your listings.
Do I qualify for Print-On-Demand?
Contact us with your store website and the average number of orders per week. We will request additional information after the initial contact and review. Etsy stores are welcome to apply.
All shipping and fulfilling agreements will be clearly provided for selected applicants.
All stores must meet these requirements to be reviewed for selection.
Ten or more consistent orders per week
Store/Page rating of three stars or higher
Local to the United States
Please email CS@WallMonkeys.com. We will be in touch with a response within 24 business hours.
Yes, we do accept purchase orders from schools, businesses and non-profit organizations. Place your order online and select money order at checkout. The order will begin processing as soon as the purchase order is received. Send purchase orders to CS@WallMonkeys.com or to the address below:
WallMonkeys 16021 Industrial Drive Suite 14 Gaithersburg, MD 20877 Please include a valid email address and phone number with all orders. A digital proof before production is always available at request.
First you'll want to ask yourself how you will be using the decal. What type of wall will you install on? Do you want a background?
Transfer Tape - 24 - 72" sizes. Ideal for colored or glass walls. Also intended for designs that have many individually cut-out elements. This applies to vinyl lettering or intricate artwork. Transfer tape decals are die-cut to the design and the background is removed completely.
Kiss-Cut - Sizes 12" - 72". Kiss-cut decals are contour cut around your design as close to the image as possible. A ¼” white border may be required for some images. These decals come with a rectangle backing paper for safe transportation.
Die-Cut - 1" - 8" sizes. Die-cut decals are contour cut around your design with approximately a ¼” white border. These decals come individually cut with the backing paper also cut to the shape of your design. These will make great custom promotional branding material for events!
Poster - Cut - 12" - 72" sizes. Square or rectangular cut decals. These decals come with the backing paper uncut and a ¼” bleed border.
Large Murals - Murals come in multiple panels that seamlessly align. Murals include sizes larger than 72" x 48".
Sticker Sets - 12 - 72" sizes. These decals come with multiple decals per sheet. The sizes will be determined by the sheet size ordered. These decals can be placed individually and arranged to your liking.
Step and Repeat - 48" x 72" sizes - These decals are rectangular in shape and include design set-up. We will take your logo and tile it in a repeating manner.
We will process your order the following business day. You can expect digital proofs within 1-2 business days. All orders ship within 1-3 business days. Proofs may delay production while we await your confirmation or make adjustments to the order.
Your order ships from our facility in Gaithersburg, Maryland.
We accept the following file formats JPG, TIFF, SVG, EPS, PNG, AI, PSD, and PDF.
The maximum acceptable file size for all uploads is 50MB (megabytes). If you have a file larger than 50MB, you will need to use an FTP or file service such as You send it.
All file formats must have a minimum of 300 dpi (dot per inch) resolution at actual print size. Screenshots or images taken from a phone are typically too poor resolution to enlarge. Files must be created at 300 dpi or there will be a substantial drop in image quality. Note: all artwork is reviewed for image resolution before production. A digital proof is available at request.
Taking a good Quality Image
We recommend using images from a camera that takes pictures at 300 dpi for the highest quality decals. Some images taken on an iphone or android may hold up at sizes 12" - 24".
Fill the frame with the subject as much as possible.
If cropping the background out, try to capture the entire subject within the frame ie. try not to cut off feet, hands, tops of heads, etc.
Well lit subjects will print great. Use natural lighting and avoid harsh shadows.
All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode.
All black & white artworks and/or images must be provided in grayscale color mode.
Fonts must be embedded or outlined in PDF, EPS and AI files. Some fonts have copyright restrictions and will not embed in PDF Files. In the event that you cannot outline, please rasterize text.
All logos must be .PDF, .EPS, .AI or .SVG vector files.
$35 per file - We will take your low resolution jpeg or png graphic artwork and recreate it in vector form. Vectors can be enlarged to any size without losing resolution. We’ll send you a PDF file of your high resolution artwork within 24 hours. *Only available with purchase of a decal
Logo Enhancement Add On
$35 per file
Completed file will be sent in pdf form. (Only available with purchase of a physical decal.)
Flip Images Horizontally or Vertically
We can easily flip your graphics or images horizontally or vertically for no additional charge. Just submit this design request in the notes section at checkout.
We can make one color adjustments to vector images for no additional charge. If your artwork is a JPEG or PNG, we will first need to convert it to a vector so we can customize the colors. Submit this design request along with the hex color names when you place your order.
Since we print every order on-demand we have a turnaround time to produce your order. Your order will ship in less than 3 business days. Custom orders and personalizations that require proofing may delay production of your order if there are any additional changes. Production time does not begin until the proof is approved.
When calculating shipping dates, please allow for 1-3 business days of production.
*Note: Rush production is available at request.
Fed-Ex First Overnight
- Fed-Ex guaranteed overnight delivery by 9:30 am. - Saturday delivery options available for an extra charge. - *Note: Applies only for orders with rushed production
Fed-Ex Priority Overnight
- Fed-Ex guaranteed overnight delivery by 10:30 am. - Saturday delivery options available for an extra charge. - *Note: Applies only for orders with rushed production
Fed-Ex Standard Overnight
- Fed-Ex guaranteed overnight delivery by 8pm. - Saturday delivery options available for an extra charge.
- Fed-Ex guaranteed 2-day delivery by 8pm. - Saturday delivery options available for an extra charge.
Fed-Ex Ground / Home Delivery
Fed-Ex guaranteed 1-day delivery for DC, Maryland and Virginia. 1-5 business days for all other areas. Saturday delivery options available for an extra charge.
USPS Standard Shipping
United States Postal Service estimates 5-7 business days. Shipping included for all orders within the US.
USPS Priority 2-Day Shipping
United States Postal Service estimates 2 business days.
We ship sample packs for free using USPS First Class Mail. This is the only method that allows us to sell sample packs for $5 and include free shipping, but it does not provide a delivery guarantee. To our frustration, ~1% of these shipments are either lost by USPS First Class or experience significant delays. We will be happy to re-ship your sample, please email CS@WallMonkeys with your order details.
Packages are shipped in a brown tube and have been known to hide behind bushes or at neighbors houses. If you are unable to locate your package, please email CS@WallMonkeys with your order details so we can help.
WallMonkeys prints every decal on demand to ensure the quality is impeccable. Rush production is available on a case by case basis. Please contact us as soon as possible with your order details if you need delivery guaranteed by a specific day. We will do our best to accommodate.
All orders are shipped within 1-3 business days. Rush production guarantees your order ships in 1-2 business days. Rush PRODUCTION is not expedited SHIPPING. There is an additional fee for rush PRODUCTION and expedited SHIPPING.
If you need your order delivered by a specific day, and you're unsure if you need to place a rush order it is best to place the order and with a note to your delivery deadline. Our representatives will reach out if a rush or shipping upgrade is needed. Please ensure a phone number is provided on the order.
Our premium semi-gloss Vinyl material is a plastic based adhesive that cuts intricate details with precision. Vinyl will stick to nearly any smooth surface including walls, glass, floors, windows and more! Keep your WallMonkey indoors for long-term use.
*Note: If you are a longtime fan of WallMonkeys, you may be looking for our fabric-like adhesive. Vinyl is our new default material, we believe it is a better fit for your walls! Phot-Tex is available for rectangle and square-cut wall murals by requesting in the notes section at checkout.
No. WallMonkeys are totally safe for walls. No tape, nails, glue or anything is needed to apply your WallMonkeys. You can even put WallMonkeys on things beside walls, like cars, mirrors, glass, doors - just about anywhere with a flat surface. WallMonkeys even stick to painted bricks and concrete!
Transfer tape is an installation tool that allows you to install many different contour cut decals at a time. Your decal will come with a layer of transfer tape overtop of the image. Once the decal is installed on the wall, the transfer tape is removed to reveal the decal with no clear or white background.
How do I install a transfer tape decal?
Transfer tape is known for being extremely easy to install. The transparency allows you to see where you are placing the decal before it is installed. Simply remove the backing paper, position the decal and smooth to the wall using your hands or squeegee provided. Remove the transfer tape to reveal your decal. Always grab an extra hand for sizes 36" and up.
This depends on the surface texture and humidity. A decal will last for many years (3-5) in an average environment. Cleaning the wall before installation is key to making a decal last for years to come.
WallMonkeys stick best to smooth surfaces but do not be afraid to test it on many different surfaces. The adhesive’s ability to stick largely depends on the type of texture and size of the decal.
For larger decals, we recommend purchasing a material sample first to make sure. Keep in mind, vinyl is designed to take the shape of your wall to look like paint and any texture underneath will show through.
You can also use command removable adhesive strips in the corners of the if you are worried about them coming down...but if you use it on the right wall it shouldn't be a problem!
Below are a few different examples of textures:
Smooth Drywall - Decals stick great to these surfaces.
Light Texture - Smaller decal sizes may stick okay. Test the surface with a sample first.
Heavy Texture / Orange Peel - Test out a sample for these surfaces. Use tacks or command strips to secure the corners. Larger decals will have more difficulty adhering to these surfaces.
Cement or Brick - Avoid hanging on these surfaces.
Yes, most of our products are reusable if handled with care. We recommend saving the original backing paper for best storage.
Transporting a decal can be risky, you want to make sure to keep the adhesive free of as much dust as possible. Limit how many times you remove the decal and avoid touching the adhesive (only hold the corners). The longer the decal stays rolled up, the shorter it’s lifespan.
Smaller decals are more easily removed and reapplied. We do not recommend reusing decals sizes 48” and above.
*Note: Transfer tape decals are designed for one time application only.
Vinyl lettering includes lettering, numbering, or shapes that are individually cut out from a pre-printed sheet of our semi-gloss vinyl adhesive. We can print any colors you wish to match your branding or style needs.These decals come with a layer of transfer tape which is an installation aid to ensure all letters stay in place during application, creating a clean and professional look.
Vinyl lettering is recommended for indoor use. You may place on exterior surfaces for shorter-term use. It has been know to last approximately 2 years on exterior surfaces and will last many more years indoors!
Due to the application, vinyl lettering decals are to be used for one-time application and cannot be repositioned. They will however remove easily and leave your walls damage-free.
Your decal will stick to any smooth surface, including windows. Keep in mind the adhesive is only available on the reverse side of the decal. This means they cannot be placed from the inside of a window and still be visible from the outside. The reverse side of the decal will appear white and not translucent.
Please email CS@WallMonkeys.com if there is an issue with your order, and provide a photograph that indicates a problem. We will replace any defective items after verifying the issue.
Decals and Wall Murals: Returns will be accepted 15 days from your order’s delivery date. Exchanges or store credit is provided if contacted within 90 days of delivery date.
Custom Policy: For custom orders, we do not allow returns for reasons unrelated to quality. For example, we cannot refund or reproduce your order if you decide you do not want it, ordered the wrong size or prefer a different product.
How do I return a decal if I am unsatisfied?
We stand behind the quality of our work, 100%. If you are unhappy with the product you receive, or we make an error in the printing process, WallMonkeys will issue a full refund within 15 days of your order delivery date (Note: Custom orders are not eligible for a return).
Our customers are our priority. Email CS@WallMonkeys.com with any questions or concerns and we will do our best to make it right.
Absolutely! If your order did not arrive by the intended date and you have paid for express shipping, send us an email with your order details. A shipping refund will be processed in 1-2 business days.
Custom orders are not eligible for a return. We pay special attention to all of our custom orders. Your order gets passed along to each of our dedicated team members. Many custom orders require proofing to ensure your order is exactly as you imagined. You may make any adjustments to custom orders up until the order goes to print.
If there was a quality error with your order, please send us a photo and we will be happy to replace the item.